Shipping policy

This Shipping & Delivery Policy is part of our Terms of Service and should be read in conjunction with our main Terms of Service: https://mangasekaishop.com/policies/terms-of-service. Please review this policy carefully when purchasing from Manga Sekai Shop, as it applies to any orders placed with us.

Shipping & Delivery Options

At Manga Sekai Shop, we offer a range of shipping options to best meet your needs. In some cases, a third-party supplier may manage our inventory and handle the shipping of your order.

Shipping Times and Rates:

• Standard Shipping: 7-14 days
  Please note that all delivery times are provided as estimates and are subject to change.

For customers in the EU and UK: This does not affect your statutory rights. Unless otherwise noted, estimated delivery times reflect the earliest available delivery date. Deliveries will be made within 30 days from the date your order is accepted. For more details, please refer to our Terms of Service.

Order Status and Tracking

Due to the high volume of orders, we are unable to cancel orders once they have been placed, especially during launch events. However, all orders include shipping and tracking information. Please check your email for updates.

• Tracking Updates: Allow up to 48 hours for tracking information to be updated after your order has been shipped.
• Stay Informed: We recommend signing up for email notifications to receive real-time updates on your package’s status.

Note: We are not responsible for lost or stolen packages. If you experience issues tracking your order, please contact the courier listed in your shipping confirmation email.

For any questions or concerns regarding shipping, please contact us at hello@mangasekaishop.com.

Refused or Undeliverable Packages

If a package is refused or deemed undeliverable, the customer is responsible for return shipping costs, which vary based on the original shipping method. We will deduct these shipping fees from your refund, along with an $8 fee for undeliverable packages. To receive your items again, please place a new order with the correct shipping address.

International Shipping

We proudly offer worldwide shipping! However, please note that free shipping promotions do not apply to international orders. For questions about the customs process, contact us at hello@mangasekaishop.com.

Please be aware that international deliveries may be subject to customs rules, additional taxes, and duties over which we have no control. As the customer, you are responsible for complying with your country’s laws and paying any additional costs or taxes.

Shipping Restrictions

• We do not ship to P.O. boxes.
• Some shipping methods may not be available for specific items.
• Orders are shipped on business days only (Monday - Friday).

Delayed Orders

If there is a delay with your order, we will notify you as soon as possible with a revised delivery estimate.

For EU and UK customers: This does not affect your statutory rights. For more information, please refer to our Terms of Service.