Need support ?
Before reaching out, we kindly encourage you to explore our Frequently Asked Questions (FAQ) section. You may find immediate answers to your queries, offering a quick and convenient solution.
Where is my order ?
Please track your order via the following link:
https://mangasekaishop.com/apps/parcelpanel
Please note that we can't provide any additional detail on status of the delivery than the info in the tracking page. If you have any other questions let us know
When will i receive my package ?
The average delivery time is between 7 and 14 days.
You can track your order via the following link:
https://mangasekaishop.com/apps/parcelpanel
I did not receive a comfirmation mail or status update.
Please check your spam and promotion mailbox before reaching out.
How can i start a return ?
Our return policy allows for returns within 14 days of order confirmation. Products must be undamaged, in original packaging, and return shipping costs is at the expense of the client. Refunds are processed within 14 days of receiving the returned items. To start a return, send an email to hello@mangasekaishop.com with the order # in subject.
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